guides

Money Order
Certified Check
Personal Check or Cashiers Check *

*Item ships after check clears, usually 10 days after receipt of check

We, at Wizard's Are serious about bikes and boats, and we think it shows. To us, customer service and customer satisfaction are the most important parts of our business.

Wizard's holds the highest standards in customer service. We are committed to taking care of you. If for any reason you are not completely satisfied with your item, contact us. Having you as a long term repeat customer is more important to us than today's sale.

Thirty Day Return Policy
Wrong part, don't like it, spouse blew a gasket when it came? Whatever the reason, Wizard's is happy to accept returns for an exchange, store credit, or refund unless otherwise stated. We cover all shipping for exchanges or store credit! That means no risk shopping for you.

For return authorization, you must contact us within 30 days of receipt of item(s). Item must be in unused/unopened new condition with all retail packaging. All shipping covered for exchanges or store credit. Original & return shipping not covered for refunds. Refunds will be given in form of original payment. Any items not returned as part of kits or package deals will be considered a retail purchase and not refunded.

If the return has not been pre-authorized or the item does not include all retail packaging (this does not refer to bubble wrap, shipping box or similar), a 15% restocking fee will be charged. Exchange only on all clearance items. Shipping not covered on clearance item exchanges. Heavy item shipping is not covered for international exchanges. For store credit, standard shipping charges will only be applied to credit regardless of original shipping method. Priority and Express shipping available for additional cost for all exchanges.

Shipping damage to and from Wizard's is not covered. Insurance is offered at an additional cost during original purchase. You may insure the package at your cost for all returns and exchanges.

How do I return or exchange a purchase?
To send an item(s) back to Wizard's for return, exchange, or store credit you must contact us within 30 days of receipt of item(s) for return authorization. The item(s) must be in new re-sellable condition with all original retail packaging (this does not refer to bubble wrap, shipping box or similar).

For exchanges & store credit: we will mail or email you a prepaid return label and instructions for use on your package.
For international exchanges & store credit: We will indicate to you the shipping amount we will reimburse. Once we have received the package we will then credit you for the pre-arranged amount. Heavy Item shipping is not covered for international exchanges.
For returns: You can use the same box or other shipping box to send the item(s) back to:

Wizard's Cycle & Marine
1 West Lake Street
Chisholm, MN 55719
USA

Cost of return shipping is not covered by Wizard's.

A copy of the invoice or order number along with a note indicating your preference for exchange, store credit, or return must be included. If the return has not been pre-authorized or the item does not include all retail packaging (this does not refer to bubble wrap, shipping box or similar), a 15% restocking fee will be charged.

Wizard's uses the United States Postal Service and UPS for all shipping, domestic and international (payments received Friday, Saturday, and Sunday are shipped the following Monday). We strive to use the fastest method possible that also allows for the most economical cost. You will always find actual shipping costs in all of our listings. Just look for the shipping table.

All Orders:
We ship orders 24-48 hours after payment has been received
(personal checks require 10 day clearing).
Domestic & International Air Parcel Post and Air Mail Letter Post are not guaranteed delivery times. Delivery by these methods can be shorter or longer depending on the USPS.
Busier times of the year will yield longer delivery time for these methods.
Express Mail and Priority Mail is available.
Tracking included with Express Mail on domestic and International shipments.
Delivery confirmation included on all shipments.
Wizard's always combines shipping when possible to save you money.

International Orders:
Delivery for international shipping can be delayed for longer periods of time depending on the customs clearance of your country.
International orders may have additional Value Added Tax (VAT), duties, and other fees due. These fees are the responsibility of the recipient and cannot be prepaid.
True value will be marked on all customs forms for international order and invoices will be included